Shipping policy
At Costway, we are committed to providing a seamless shopping experience for our customers. Our shipping policy outlines the key details regarding the delivery of your orders:
Delivery Timeline
We offer nationwide delivery across India, ensuring your products reach you promptly. Orders are typically processed within 24-48 hours. Depending on your location, delivery can take between 10 to 12 business days.
Shipping Methods
We partner with reliable logistics providers, including Safexpress and Gati Transport, to ensure safe and timely delivery of your items. You can track your order in real-time for added convenience.
Shipping Charges
Enjoy free shipping on all orders! There are no hidden fees or additional charges at checkout.
Order Confirmation
Once your order is placed, you will receive a confirmation email with details about your purchase. You will also receive updates regarding the status of your order and estimated delivery time.
Damaged or Missing Items
In the unlikely event that your order arrives damaged or an item is missing, please contact our customer support team at 9352826443 within 48 hours of receiving your order. We will resolve the issue promptly.
Customer Support
Our dedicated customer service team is here to assist you with any questions or concerns regarding your order or our shipping policy. Feel free to reach out to us via phone or email.
Thank you for choosing Costway! We appreciate your business and look forward to delivering high-quality outdoor furniture to your doorstep.